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8 comments:
The owner Robert Mahar is undependable. Mahar Dry Goods' website took my money, and I never received my items. Neither did I ever get any email answers from my numerous inquires. Save your money! Save the frustration!
same thing just happened to me. Ordered something oct.29th paid for it , still waiting. Wrote numerous e-mails, of course no phone number to call, no response.
I'm having problems with an order as well. Anyone have a way to contact other than the email address??? I've started the dispute process via paypal. Bummer, loved the site and item selection.
I too have had the same problem. I order something almost two months ago. I was charged for it, but never have received the item. I have also not received any response to the numerous emails I sent requesting either my order or my money back. I am just so glad I didn't place a larger order with them.
Friends, we just came across this post and comments and are so sorry to hear about the difficulties you've experienced with your orders. Please, please write me with your order numbers and we'll address your concerns individually and make things right. We so appreciate your business and continued support and want to make certain your pleased with not only the items we sell but with the service you receive. I look forward to hearing from you.
Best regards,
Robert Mahar
robert@mahardrygoods.com
STAY AWAY FROM THIS AWFUL COMPANY WITH HORRIBLE BUSINESS PRACTICES AND HORRIBLE CUSTOMER SERVICE. THEY WERE QUICK QUICK QUICK TO TAKE MY MONEY AND STILL ALMOST TWO MONTHS LATER MY ITEMS STILL HAVEN'T ARRIVED. ABSOLUTELY UNBELIEVABLE. HOW DOES ROBERT MAHAR THINK HE'S RUNNING HIS BUSINESS ETHICALLY???? NO RESPONSE TO ANY OF MY EMAILS, AND NEVER RECEIVED THE PRODUCTS I ORDERED. THANKFULLY, I'VE TOLD EVERY SINGLE FRIEND OF MINE TO STEER CLEAR OF THIS ATROCIOUS COMPANY WHO STEALS YOUR MONEY AND DOESN'T SEND WHAT YOU PAID. THIS COMPANY NEEDS TO BE INVESTIGATED BY THE BBB!! COMPLETE FRAUD AND SCAMMING OF INNOCENT CUSTOMERS!! IF YOU DON'T WANT TO BE SCAMMED, THEN DO NOT SHOP AT MAHAR DRYGOODS EVER!! YOU'LL THANK ME. THIS HAS BEEN HELL....
wish i had read all these comments before ordering from their site. i have been waiting weeks for an update on a status of my order. they charged my credit card then i never heard from them. i have sent numerous emails with no responses back.
i am not going to call my credit card company to dispute charges.
reading all these comments made me very nervous about my order when i did not hear from the company. however, i am very happy to say that once the shipment was ready (didnt realize product was made to order), he quickly shipped my product. this company does have beautiful products. it would just ease the mind of the consumer if confirmation emails were sent out after orders have been placed. (note this is in response to my posting on 7/23/09)
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